Mandy Wallin
Operations Manager

Mandy is a current onsite trainer and team leader coach with Sunrise Dental Solutions as well as the Business Office Team Leader at Dental Wellness of Lexington in Lexington, KY. Mandy attended the University of Louisville and discovered her love of dentistry and passion for helping others while working at the University of Louisville School of Dentistry. In the 7 years she was there, Mandy learned about general dentistry procedures and the specialities of dentistry and thrived in the business aspect of the dental field. Mandy advanced from registration duties to Head Cashier of the college working closely with the Dean of Business Affairs prior to starting her career with Dr. Anthony Feck and Corporate Center Dental Care in 2004. In addition to her team leader duties, Mandy manages the schedule for Dr. Maxie Combs and is also responsible for the scheduling of patients for the DOCS IV sedation clinic, ensuring that the 7 doctors attending have the ability to obtain their 20 successful venipunctures in the 3 days of the clinic (that is 140 sedation appointments in 3 days!). Mandy enjoys working with doctors and their team members to implement and develop systems in their own practices that encourage team communication, growth and practice success. Her knowledge of the daily successes and struggles that can occur in the dental office gives her the ability to empathize and relate to team members. This allows her to help offices problem solve and develop systems that will create efficiency and lead to less challenging days. In her free time, Mandy enjoys vacationing at the beach with her husband, Dean, and their daughter Ellie, reading, and playing golf.

Dr. Phelps can deeply empathize with the dentists he coaches and trains because he has walked many, many miles in their shoes. He knows the struggles of having to balance being a successful clinician as well as asavvy marketer in today’s
world where patients have more information and options than ever before. Getting the right type of patient through the door, having them accept a treatment plan, and reliably growing your business requires several skills, and often ones that aren’t taught in dental school.

After investing hundreds of thousands of dollars learning from true experts in business such as Dan Sullivan, Kathy Kolbe, Robert Cialdini and Dr. Anthony Feck, Dr. Phelps was able to find what works, not just for him, but for anyone hoping to grow and thrive as a dentist.

A Track Record of Success

When Dr. Phelps gives talks at conventions today, he receives quite the introduction. During his first seven years as a general dentist, he was able to grow his revenue by a factor of 10 and expand from one fee for service location to four. From there, he was able to sell two practices for a profit (the two most successful ones) so he could focus on his “slower” locations. Each went on to have two consecutive years of $1,000,000 growth, and he ultimately earned as much as he did with four locations.

On top of this, he is a certified Kolbe Trainer as well as a Cialdini Method Certified Trainer who is an expert in the science of ethical influence and persuasion. His work has been featured in publications such as Dental Economics, Dental Practice Management, Dental Products Report, Dentistry IQ, and Remin Media.

In recognition of his work, Dr. Phelps was nominated by his peers and selected to receive the Doctor’s Choice National Dental Award in 2016 and 2018. In 2020, he was recognized by the Global Summits Institute as being one of the Top 100 Dentists in the World.

All of these accolades speak to one thing-whatever he is doing delivers results and does so consistently.

Results
That Speak
For Themselves

Of course, while Dr. Phelps’ CV is impressive, it’s not why you’re here. You want to grow your practice and bring your career goals to fruition, and he’s ready to show you, step-by-step, exactly what to do.

Before you think that he’s only going to share what personally worked for him given his unique circumstances, be sure to take a little time to listen to and read what some of the dentists he has helped over the years have to say. Their words put into perspective what Dr. Phelps is able to offer.