You’ve poured your heart and soul into your dental practice, so it can sting a little when someone criticizes you online. Studies show that most of your potential patients will check out your practice online before their first visit, and naturally you don’t want the first thing they see to be negative reviews.
In fact, it’s estimated that 92% of consumers will read online reviews. Are negative reviews the end of the world for your practice? Not really. People are more influenced by the number of reviews and your overall rating, and most even expect to see a couple unhappy patients.
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